Patient Care Coordinator (PCC) – Warrendale, PA

The front desk is where every patient’s experience begins. We’re looking for someone who understands that, and takes it seriously.

Lifeline Physical Therapy is a therapist-owned outpatient physical therapy practice with eight locations across Pittsburgh. Our Warrendale clinic serves a diverse patient population for physical therapy including cardiopulmonary therapy.

What You’ll Do

  • Greet and assist patients with professionalism and warmth
  • Manage scheduling, phone calls, and patient records
  • Verify insurance, obtain authorizations, and collect copays
  • Support daily front office operations with accuracy and consistency

What We’re Looking For

  • Strong customer service instincts and clear communication
  • Organized, detail-oriented, and reliable under a busy schedule
  • Experience in a medical or therapy office setting preferred
  • Comfortable with computers and electronic medical records

You don’t need to check every box — but you do need to be someone who takes ownership, stays composed, and genuinely cares about the people walking through the door.

Compensation & Benefits

  • Competitive pay commensurate with experience
  • 3+ weeks PTO
  • Supportive, team-oriented work environment
  • A role where your contributions are visible and recognized

About Lifeline

We’re therapist-owned, which means our clinics are run by people who understand what good care looks like. Our values: be the best you can be, be compassionate, be passionate, and build relationships, shape how we hire and how we operate every day.

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